Welcome to Aardvark, a dictation‑first productivity application offered by JUST BECAUSE LABS LLC—an Ohio limited‑liability company ("JBL," "we," "us," or "our"). This Privacy Policy (the "Policy") explains how we collect, use, disclose, and safeguard information when you use our mobile, desktop, web, or related services (collectively, the "Services"). It follows best‑practice guidance from prominent AI products and recent U.S. and international privacy‑law developments.
1. Information We Collect
• Voice & Text Content – Audio you dictate, real‑time transcripts, user‑supplied prompts. • Account & Contact Data – Name, email, single‑sign‑on identifiers. • Usage & Device Data – App logs, crash reports, device type, OS version, IP address, telemetry. • Payment Data (future) – Tokenized card or in‑app purchase identifiers for premium features. • Support & Feedback – Messages, screenshots, diagnostics you voluntarily provide.
No obligation to provide data: If you decline to share certain information, some features may not function.
2. How We Use Your Information
- Core Functionality – Convert speech to text and deliver transcripts faster than typing.
- Model Improvement – We may use voice snippets, prompts, and transcripts to fine‑tune or evaluate our automatic‑speech‑recognition and large‑language models. There is currently no opt‑out for this training use.
- Safety & Misuse Monitoring – Detect spam, harassment, "prompt‑injection" attempts, or other policy violations; suspend abusive accounts.
- Legal Compliance – Satisfy law‑enforcement requests or court orders; enforce our Terms of Service; protect rights, safety, or property.
- Future Premium Features – Process limited billing data if you purchase paid tiers; we will update this Policy before collecting additional categories of information.
We do not guarantee that transcripts or AI outputs are error‑free. Always proof‑read before relying on results.
3. Legal Bases
Where required by the EU GDPR, UK GDPR, or similar laws, we process data under these legal grounds: • Performance of a contract – Provide the Services you request. • Legitimate interests – Improve products, secure systems, prevent fraud. • Legal obligation – Respond to lawful requests, tax or accounting rules. • Consent – Marketing emails (you may unsubscribe at any time).
4. Sharing & Disclosure
• Cloud & AI Vendors – Provide compute, storage, and model‑hosting necessary to run Aardvark; bound by confidentiality and data‑processing agreements. • Analytics & Crash Reporting Providers – Help us understand performance and reliability; data is pseudonymised where feasible. • Payment Processors (future) – Handle subscription billing; all payments processed under PCI‑DSS standards. • Law‑Enforcement / Regulators – Comply with legal requests or protect users. • Corporate Events – If we merge, sell, or transfer assets, successor entities will be bound by this Policy.
We never sell your personal data.
5. Data Retention
• Voice & Transcript Data – Retained indefinitely, may delete at our discretion. • Training Copies – Anonymised excerpts used for model development may be stored for the life of the model. • Support Tickets & Billing Records – Retained as long as necessary to resolve issues or comply with law.
6. Security
We secure data with end‑to‑end TLS, encrypted‑at‑rest storage, least‑privilege access controls, and continuous monitoring aligned with leading AI‑governance frameworks. Nevertheless, no system is perfectly secure; avoid dictating highly sensitive data unless necessary.
7. Your Choices & Rights
• Delete Recordings – Email [email protected] to erase both audio and text within 24 hours. • Access & Portability – Email [email protected] to request a copy of your data. • Correction – Edit profile details in‑app or contact us. • California / Virginia / Colorado, etc. – Exercise U.S. state privacy rights via the above methods. • EU / UK – Right to object, restrict processing, and lodge complaints with a supervisory authority.
8. International Transfers
We operate primarily from the United States. Where EU/UK data is transferred outside the EEA/UK we rely on Standard Contractual Clauses or other approved safeguards.
9. Children's Privacy
Aardvark is not directed to children under 13 (or higher age where required). We do not knowingly collect data from minors; if we learn of such collection we will delete it.
10. Prohibited Uses & Enforcement
You may not use Aardvark to: • Generate scams, harassment, or illegal content. • Attempt "prompt injection" or other adversarial attacks on the model. We may suspend or terminate accounts and report unlawful conduct.
11. Changes to This Policy
We may modify this Policy. Material changes will be announced in‑app or via email at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.
12. Contact Us
Attn: Privacy Team
JUST BECAUSE LABS LLC
774 Meredith Lane
Cuyahoga Falls, OH 44223 USA
Email: [email protected]
13. Regulatory & Case‑Law Footnotes (informative)
- FTC Policy Statements on AI – AI companies must honor privacy promises; deceptive practices remain illegal.
- Biometric Information Privacy Act (IL) – Voiceprint litigation (e.g., Clearview AI settlement) highlights biometric‑data risks.
- Voice‑Assistant Investigations – Global regulators require clear disclosure and deletion controls for human review of voice data.
This Policy is provided for transparency and does not create rights beyond those in our Terms of Service.